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The order processing time may take several days, after delivery from the warehouse, the delivery time depends on the shipping method
Weekdays do not include the following:
Saturday and Sunday
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|QUALITY GRADES CLASSIFIED BY MATERIALS AND FACTORY TYPES|
|OEM NEW||ORIGINAL and NEW from OEM factory|
|OEM USED||ORIGINAL but USED already, torn down from used/new devices|
|OEM REFURB||REFURBISHED NEW from ORIGINAL USED parts by replacing, cleaning, oxidation, polishing, etc. procedures|
|S+ GRADE||ORIGINAL materials and assembled by 3rd-party|
|A+ GRADE||COMPATIBLE materials and assembled by 3rd-party factory|
All products manufactured or supplied by shop.rewa.tech are provided a specific period of warranty based on date of purchase, unless otherwise stated. Please submit a warranty claim with RMA number assigned for return and refund if you have any related issues within the warranty date.
Please refer to the guide to get a RMA and initiate an after sales claim.
Scope of Warranty
● Order-related issues: Incorrect quantity, incorrect products and package damage.
● Quality-related issues: Non-artificial appearance defects and non-artificial function defects.
● Purchases from unauthorized resellers, products without REWA stamp, artificial defects and products out of warranty are not included.
After Sales Service Process