Each country has different rules concerning import duties and taxes. Often, there may not be a charge, but there is also the chance that upon arrival the customer will be charged duties/taxes; in which case the customer is responsible for the extra charges.
PAID BY RECEIVER
REWA is responsible for arranging the shipment of your order. However, it’s your responsibility to pay any duties and taxes charged by customs in your country and prepare the required clearance documents.
What’s more, customs offices in some countries or regions require the importer of record to provide a particular form of identification before releasing a shipment. You may also be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID.
To ensure the courier(e.g. DHL, UPS) can deliver your goods in shortest possible time after entering your country or customs union, the courier may pay the customs authority on your behalf for any duties and taxes that are due on the goods. Once the duties and taxes are fully repaid to the courier, the goods will be delivered to you.
RETURN & REFUND
We don't accept any return or refund resulting from:
- You refusing to pay the customs clearance fee;
- You preparing the wrong clearance documents;
- You placing a wrong order;
Import and tax rules are (a) different in every country; (b) changing often; (c) highly dependent on the shipment size and contents; and (d) not consistently applied by your country's different ports and customs houses. Therefore REWA cannot offer you specific advice about how much tax you will have to pay, or any guarantees related to this issue.