QUALITY GRADES CLASSIFIED BY MATERIALS AND FACTORY TYPES
QUALITY	DEFINITION
OEM NEW	ORIGINAL and NEW from OEM factory
OEM USED	ORIGINAL but USED already, torn down from used/new devices
OEM REFURB	REFURBISHED NEW from ORIGINAL USED parts by replacing, cleaning, oxidation, polishing, etc. procedures
S+ GRADE	ORIGINAL materials and assembled by 3rd-party
A+ GRADE	COMPATIBLE materials and assembled by 3rd-party factory

Warranty Service

All products manufactured or supplied by shop.rewa.tech are provided a specific period of warranty based on date of purchase, unless otherwise stated. Please submit a warranty claim with RMA number assigned for return and refund if you have any related issues within the warranty date.

Please refer to the guide to get a RMA and initiate an after sales claim.

Scope of Warranty

● Order-related issues: Incorrect quantity, incorrect products and package damage.

● Quality-related issues: Non-artificial appearance defects and non-artificial function defects.

● Purchases from unauthorized resellers, products without REWA stamp, artificial defects and products out of warranty are not included.

After Sales Service Process

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MASTERS CHOICE

Each online product has been carefully tested and selected by REWA masters to meet daily repair business needs.
QUALITY ASSURANCE

Each product must experience rounds of standardized quality control processes before shipment, All items on our website enjoy one-year warranty.
COMPETITIVE PRICE

REWA Team set the price based on the real quality of our product and service to guarantee our repair business customers that every penny you spent does worth it.
HASSLE-FREE SERVICE

Continuous high level of customer satisfaction is the goal that REWA has been relentlessly pursuing.