QUALITY GRADES CLASSIFIED BY MATERIALS AND FACTORY TYPES
ORIGINAL and NEW from OEM factory
ORIGINAL but USED already, torn down from used/new devices
REFURBISHED NEW from ORIGINAL USED parts by replacing, cleaning, oxidation, polishing, etc. procedures
ORIGINAL materials and assembled by 3rd-party
MIXED ORIGINAL and COMPATIBLE materials and assembled by 3rd-party factory
COMPATIBLE materials and assembled by 3rd-party factory
All products manufactured or supplied by shop.rewa.tech are provided a specific period of warranty based on date of purchase, unless otherwise stated. Please submit a warranty claim with RMA number assigned for return and refund if you have any related issues within the warranty date.
● Order-related issues: Incorrect quantity, incorrect products and package damage.
● Quality-related issues: Non-artificial appearance defects and non-artificial function
● Purchases from unauthorized resellers, products without REWA stamp, artificial defects and
products out of warranty are not included.
After Sales Service Process
Each online product has been carefully tested and selected by REWA masters to meet daily repair business needs. Relying on our professionalism, we can ensure you an efficient shopping with less trial-and-error costs both on time and money.
Each product must experience rounds of standardized quality control processes before shipment, which contributes to a leading high yield rate within the industry. Moreover, all items on our website enjoy one-year warranty.
Considering few end users willing to pay high price for repairing a broken device, we set the price based on the real quality of our product and service to guarantee our repair business customers that every penny you spent does worth it.
Continuous high level of customer satisfaction is the goal that REWA has been relentlessly pursuing. Present your problems and demands to us, we will serve you wholeheartedly.